I know I saw it coming
From my good friends at Best Buy:
Dear Best Buy Customer,
Thank you for your Xbox 360 order on BestBuy.com.
Due to high demand, we oversold our limited allocation from Microsoft. Your Xbox 360 is on backorder and will not be available for delivery by December 23. Backorders will be fulfilled in the order in which they were taken when future allocations of the console are received from the supplier.
We apologize for any inconvenience. If you would like to cancel this item from your order, modify the shipping address or have any questions, call us toll-free at 1-888-BEST BUY (1-888-237-8289). We will not be able to modify your order to in-store pickup. For faster service, tell us the order number when you contact us.
Thank You.
Best Buy Customer Care
Well, I’m glad they appreciate my order. I’m also glad they’ve already put a hold on my credit card for it. Thanks guys!
So, here’s the question — will they eventually ship it to me, or will I stay in limbo forever? My guess is I will be in limbo forever. I love that all the thugs at the D.C. Best Buy who harassed me and the other losers in line have the system and can play it on their crappy, non-HD standard NTSC television sets, but I’m stuck with all my old games in crummy 480p on my HD set.
But wait, something’s wrong, here. It’s not that I don’t own an XBOX 360, they did charge me for it.
Here’s my favorite part of the email:
“Your Xbox 360 is on backorder and will not be available for delivery by December 23.”
So, I do own an XBOX 360 — I was charged for it after all. It’s just that, well, it’s on backorder. So, I’m going to sit back and use my machine telepathy to communicate with my XBOX 360, sitting on an assembly line somewhere across North America and the Pacific Ocean in the magic land of China where all electronics are made.
But wait, my machine telepathy tells me that my XBOX 360 hasn’t even been manufactured, yet! Why, its component parts don’t even exist.
Even so, it is mine. Best Buy said I have one, so it must be true.
6 Comments
Other Links to this Post
RSS feed for comments on this post. TrackBack URI
By Doug, December 20, 2005 @ 9:28 am
That is truly crummy that they actually charged you for something that is on backorder. That is like giving a loan to Best Buy. They should be paying you interest until your 360 ships!
By Jeff, December 20, 2005 @ 12:59 pm
It’s not a complete charge, they’ve just put a hold on the money in the account, so it can’t be used. They don’t have it yet, but it’s like a pending payment. It’s inaccessible, so it’s like they charged it. And the only way I can lift the hold is to cancel the order.
Decisions, decisions …
By Todd, December 20, 2005 @ 1:32 pm
What happened to waiting until January or February?
There is always BF2 for the PC you could play until then…
By Jeff, December 20, 2005 @ 2:58 pm
Well, I thought I had a couple of good opportunities to get it. Silly me! haha.
I could play BF2, but I’d have to get BF2:SF. I’m currently saving my money for XBOX 360-related stuff, and FTG has moved on to SF.
Oh well, I guess I just need to learn patience …
By Andrew Derksen, December 20, 2005 @ 11:17 pm
Should you find yourself truly irritated by the situation, please feel free to call your credit-card company and tell them to cancel the payment for non-delivery of goods by the understood date-of-delivery (the Monday you mentioned in your posting below). While your card company may give you some runaround, they are legally obligated to cancel the payment and can not charge you for what you view as a fraudulent and unsatisfactory transaction.
By Hollipop, December 23, 2005 @ 2:31 pm
http://www.bestbuysux.org
It’s interesting reading.
I refuse to buy anything from Worst Buy that isn’t less than 30 bucks anymore. I’ve never had a problem personally, (and I’ve never fallen for their pressure to buy a worthless service agreement) but they’re still one of the worst companies around. And man, the horror stories.
It doesn’t surprise me at all that there’s still a hold on your money. I wouldn’t hold my breath on actually getting it, either.
A few months ago the morons at the one near us called the police on a man who tried to use two dollar bills to pay for something. They accused him of trying to use fake money: no one at the entire store knew that the bills existed as legal tender. The poor guy was hauled away, and the secret service was called in all to confirm that Best Buy hires the lowest forms of life imaginable to match its backward screw-over-the-customer policies.